CONTACT US FOR ANY QUESTIONS

Our Email: service@fantsydragon.net
Our Telegram: https://t.me/@dragon_Jay
Our Twitter: https://x.com/fantasdragon

FOTA TRADING CO., LIMITED 

Address: RM03, 24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONG KOK HONG KONG

Frequently Asked Questions

Is the packaging discreet?

We take the privacy of our customers very seriously and your order will come in a simple brown box with no mention of the toy on the outside of the box.

What countries can you ship to?

We can ship orders to United States, Canada, Europe, Australia.etc.

We don't ship to Islamic countries, like Saudi Arabia, Afghanistan, Pakistan, Jordan, Libya, Kosovo, UAE, Iraq etc.

We do not ship to areas where adult products are banned such as Malaysia, India, Vietnam, Thailand, Singapore, Brazil, etc.

We cooperate with major and trusted international carriers UPS,FedEx, DHL to ensure your package arrives to your destination fast and affordable.

For more details you can check our shipping policy.

How long does shipping take?

Total Delivery Time = Processing Time + Shipping Time

Processing Time: 2-5 business days

Shipping Time:

United States 5-14 Business Days

Canada 9-14 Business Days

United Kingdom 9-14 Business Days

Australia 9-14 Business Days

Germany, France and other European Countries 9-14 Business Days

For more details you can check our shipping policy.

How can I track my order?

Usually the logistic tracking number and checking website of your order will be sent to your order email address via <service@fantasydragon.net>, you can also find it on the notes of your order page.